Services

HOUSEHOLD TASKS

Not a day goes by where your home doesn’t call for some attention. A key factor in maintaining happiness and general wellbeing is having a clean and well organised home, be that cleaning, laundry, cooking, yard or general maintenance, with NDIS household task services you’ll have the assistance you need to keep your home clean and in top shape! With assistance in household tasks, we can ensure that you can live a hygienic, comfortable life with full independence.

WHAT WE OFFER

We offer assistance with domestic chores, including with cleaning, dishwashing, clothes washing, fresh linen and ironing, in order to maintain a safe, secure and healthy environment for our clients.

Support workers undertake tasks such as cleaning stove tops, wiping down inside fridges, vacuuming, mopping floors, dusting, dishwashing, changing bed linen, washing, drying and ironing.

Whether you need physical assistance for these tasks, or just supervision as you build on your own skills and independence, we will be there to empower you.

WE ALSO OFFER ESSENTIAL CLEANING ACROSS ALL AREAS THAT ARE REGULARLY USED BY OUR CLIENT WITHIN THEIR HOMES, SUCH AS:

bathrooms
toilets
kitchens
laundries
living areas and bedrooms

DAILY LIVING AND LIFE SKILLS

The steps in this framework are aimed at facilitating increasing independence and improving the life of individuals or their carers. The framework is divided into three stages: pre-aid, delivery and post-aid.

The pre-aid stage covers areas such as physical assessment, planning and development of goals, access procedures, scheduling activities and daily living skills (such as bathing, dressing etc.).
In the delivery stage appropriate supports are needed to enable each individual to perform their daily living tasks autonomously and use public transport independently. That way they progress to protect themselves and are able to take care of themselves in their own home.
The post-aid stage focuses on further training or enhancing existing training and includes specific services such as independent travel training for people with disabilities and helping them buy a new car or bus ticket without an assistant with reduced time allowances for travel whilst learning about what these adaptations mean for them so that they can make more informed decisions.

WHAT WE OFFER

Our customized approach to participant support focuses on training and development activities undertaken by the participant or their carer to increase their ability to live as independently as possible. Training can be provided either individually or through group activities and include skills in daily life activities, communication and social skills, problem solving and managing funding of supports.

We will understand your goals and work with you and your family/carers to develop everyday skills with special focus on building confidence and independence.

We recognise and appreciate the level of complexity faced by people with a disability when tackling everyday tasks and activities. With support from our training, we can provide training and development across a range of life skills, including:

WE SUPPORT PARTICIPANTS WITH:

Personal hygiene: such as showering, toileting and personal care
Nutrition: such as shopping for groceries and planning for and preparing a healthy meal
Maintaining cleanliness in your home: such as housework, laundering of clothes and addressing maintenance issues or repairs
Communicating with service providers and support networks; and
Transport and travel: such as planning your journey, accessing public transport and trouble‐shooting issues.

INNOVATIVE COMMUNITY PARTICIPATION

You may not have heard about the ‘Innovative Community Participation’ but it offers an array of supports for people who have a disability or long-term health condition. Our goal is to build a community where everyone feels supported no matter what they look like or what they have to deal with on a daily basis.
We want everyone who needs support to feel included and valued within our community; we want everyone who wants to get involved with us to feel empowered by their role within it; we want everyone who has an opportunity within our organization to take it!

Well-being is an important concept in our society. It is defined as the state of being fully healthy, happy and satisfied. When people are feeling well, they tend to be more productive in their jobs, have better relationships with family and friends, and even have a better chance at living longer.

WHAT WE OFFER

We believe that we can help you achieve more by improving your well-being through the community participation programs that we run. Participating in community based activities will improve your well-being as you feel more connected to people and the community at large. The program will allow you to connect with others as well as learn about the community and how it works. This will also give you a better understanding on how we can benefit from your involvement within the community. Improved well-being affects different aspects of life including education, employment, health, and overall satisfaction.

Our Innovative Community Participation Program is designed to support NDIS participants build skills, display and actualise their hidden talents and actively participate in the community. It also develops independence and confidence around other members of the society. We can assist you in connecting with the community by supporting you and participating in the activities you enjoy while also learning new skills.

WE SUPPORT PARTICIPANTS WITH:

Meet your basic needs through food relief programs to increase your capacity
Learn new skills or build on your existing skills to give you more independence in your life
Socialise and make connections, create a network of friends and
Network and find out about new opportunities and supports that you can be involved in
Increase your independence and ability to live on your own and look after yourself

DAILY LIFE TASKS IN A GROUP OR SHARED LIVING ARRANGEMENT

The daily tasks and shared living services that Assistance With Daily Tasks/Shared Living offers allow us to develop and enhance domestic skills that allow clients to live autonomously.

Many people with disabilities require assistance with daily tasks, such as dressing, bathing, cooking and cleaning. Those who do not have their own home may also consider our shared living services such as a unit or host family arrangement.

We understand that moving into a new home can be an anxious time. Your home may not be ready, you may have to make many changes at once, and you may feel overwhelmed with the amount of work that needs doing.

WHAT WE OFFER

One-to-one assistance with a carer will provide you with support for self-care, accommodation and activities within a residency. This could include helping you to get around the house safely, or assisting with everyday tasks like getting dressed or eating meals.

We understand that you may have a lot of questions and concerns about living in a group home. No matter when or where you call, we will respond to your needs with the same level of compassion and empathy that we would show our own family members.

Additionally, we will work with your caseworker to ensure that your needs are being met as quickly and efficiently as possible. We understand that these services may come at a cost, but we believe it is worth it to give someone else an opportunity at independence that they might not have had otherwise.

WE SUPPORT PARTICIPANTS WITH:

One-to-one assistance with a carer
Assisting with daily tasks for independent living
Support for self-care, accommodation and activities within a residency
Providing short-term residency
Arrange residency for transitioning to live independently

HOME MODIFICATIONS

There are many reasons why people want to make changes to their homes: for safety, for comfort or for adaptive living. But often the uncertainty of how to do this or whether they are allowed to make these changes stops them from progressing forward. There are different things to consider before taking steps when considering home modifications.
Home modifications are changes to the structure, layout or fittings of a participant’s home for safe access to all areas, and comfortable and easy movement.

Home modifications can be a big step for someone who is disabled or has mobility issues. Being able to move around freely in your own home is one of the most important aspects of having a happy and healthy life.

WHAT WE OFFER

The steps below will give you an idea of what you should expect when considering home modifications:

Step 1: Get advice from your doctor or specialist about whether it’s safe for you to undertake any proposed home modifications. Your doctor may have other suggestions in place that could help with your specific needs as well!

Step 2: Think about what kind of modification would work best for you and your family; this could include improving access into the home, making it easier for you or others around you (e.g., family members) to get around inside or outside; installing ramps on stairs; installing grab bars at toilet seats; installing grab bars at kitchen sinks and counter tops; etc.

Step 3: Make sure all necessary permits are in place before starting any work on the house or property. This includes getting approval from city officials as well as building an inspection plan so everyone involved knows what needs to be done by when (and where).

Five of the most popular home modification items are handheld showers, grab rails, handrails, threshold ramps and level shower access.

Have you considered home modifications in your plan?

HOME MODIFICATIONS MAY BE INCLUDED IN YOUR PLAN IF:

You or your carers cannot reasonably access and use frequently used rooms and spaces in your primary residence due to the impact of your disability.
Your primary residence, in its current condition, has significant and adverse impacts on the sustainability of current living and care arrangements.
A suitably qualified Occupational Therapist has performed an assessment and recommended home modifications, considering all possible alternatives, including the use of equipment.

DAILY PERSONAL ACTIVITIES

The assistance with personal activities support type is designed to help people with a disability or chronic condition manage their day-to-day tasks that they need to perform in order to live independently. Assistance with household tasks supports those who find simple chores challenging like washing dishes or maintaining the garden.
These include activities revolving around personal hygiene, or the supervision of personal daily tasks, which support a participant to live as independently as possible at home, and in the community.

Assisted living is an alternative to nursing homes and other long-term care facilities and can be provided through home health aides and direct care staff. These tasks may include dressing and/or grooming, dietary management, grooming of pets, household chores, personal hygiene and socialising and communicating with others.

Supported Independent Living (SIL) provides supported living arrangements for people who are long-term recipients of care and support services.

WHAT WE OFFER

In the NDIS, daily living supports are split into two main categories: Core Supports and Capacity Building Supports. These support categories form an integrated approach to support a participant to have the same choice and control in their lives as a person without a disability.

Core Supports are activities that enable people with disabilities to live as independently as possible in their own homes and communities, for example: preparing meals, shopping for food, managing money and banking, paying bills, using public transport, etc.

Capacity Building Supports are those activities that help people with disabilities gain skills and knowledge that will help them participate better in society; for example: learning how to use computers or the internet; attending group activities; participating in sports programmes; participating in volunteering opportunities, etc.

WE SUPPORT PARTICIPANTS WITH:

Personal hygiene like showering, bathing, oral hygiene, dressing, grooming;
Toileting, bladder & bowel management;
Eating and drinking;
Attending appointments;
Use of aids and appliances, hearing and communication devices.

MANAGING LIFE STAGES, TRANSITIONS AND SUPPORTS

Transitioning to a new stage of life is a complicated process, and it can feel like you’re alone.

We believe that everyone deserves the chance to be the best version of themselves. That’s why we offer specialized support to help our clients’ transition to school or post-school options (like further education, training or employment). We build our clients’ capacity for independent living and self-care, develop their social and communication skills, create specialist behavior management plans—and then help them travel independently to their place of education.

WHAT WE OFFER

The program is designed to help participants strengthen their ability to coordinate and manage their supports, and to assist them in living at home and participating in their community.

WE SUPPORT PARTICIPANTS WITH:

Support connection: participants will meet regularly with a staff member who will provide support, information, and advice on how to live at home and participate in the community
Coordination of supports: participants will meet regularly with a staff member who will provide support, information, and advice on how to live at home and participate in the community
Assistance with accommodation and tenancy obligations: participants will meet regularly with a staff member who will provide support, information, and advice on how to live at home and participate in the community
Life transition planning including mentoring, peer support and individual skill development: participants will meet regularly with a staff member who will provide support, information, and advice on how to live at home and participate in the community
Assistance with decision making: participants will meet regularly with a staff member who will provide support, information, and advice on how to live at home and participate in the community

ACCOMMODATION/TENANCY ASSISTANCE

In a world where we’re all becoming more and more connected, we often forget how valuable it is to have someone there who can support us.

At DESSA, we believe in the importance of community, and we’d like to help you connect with your community. We know that sometimes it can be hard to find the right people or places to turn to when you need someone who’s experienced in the field of accommodation, but we want to make sure that all of our clients feel supported throughout their journey, no matter what obstacles they face.

WHAT WE OFFER

The provision of support to guide, prompt or undertake activities to ensure the individual obtains/retains appropriate accommodation. The level of support provided depends on the person’s own skills and abilities. Support is provided and/or overseen by staff who have skills and experience in housing and tenancy support. Support may include assistance to apply for a rental tenancy/undertake tenancy obligations.

Our Accommodation and Tenancy service can include assessment, individual case planning, practical one on one assistance, liaising with service providers and capacity building assistance to support people to achieve their individual goals.

We understand that every individual has different needs and requirements when it comes to living arrangements. Our Accommodation solutions and Tenancy Assistance Services are designed for individuals who are looking for a safe, secure, smart and comfortable place to live.

WE SUPPORT PARTICIPANTS WITH:

Liaising with DHHS, real estate agents or proprietors to identify barriers to maintaining at risk tenancies
Identifying and implementing strategies to maintain current tenancies
Exploring alternative housing options
Assisting with private rental applications
Assisting to lodge applications for DHHS rentals, including securing accommodation and essential household items
Supporting participants to obtain DHHS Bond Loan and essential household items
Assistance with budgeting and applying for other forms of assistance (e.g., utility relief grants)

MANAGING LIFE STAGES

DAILY PERSONAL ACTIVITIES

HOME MODIFICATIONS

COMMUNITY PARTICIPATION

DAILY LIFE TASKS IN A GROUP

HOUSEHOLD TASKS

DEVELOPMENT LIFE SKILLS